Privacy Policy

At Nordedissa Car Rentals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our services or visit our website.

By using our services or visiting our website, you agree to the terms of this Privacy Policy. We encourage you to read this document carefully to understand how we handle your personal information.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website, make a reservation, or use our services:

• Name, address, email address, and phone number
• Date of birth and nationality
• Driver's license information and driving history
• Payment information (credit card details, billing information)
• Booking preferences and rental history
• Any other information you provide to us voluntarily

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address, browser type, and operating system
• Pages visited and time spent on our website
• Referring websites or sources
• Device information
• Cookies and similar technologies

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

• Process and manage your car rental reservations
• Verify your identity and eligibility to rent a vehicle
• Process payments and provide receipts
• Communicate with you about your reservations and our services
• Provide customer support and respond to inquiries
• Improve our website, services, and user experience
• Send promotional communications if you have opted in
• Comply with legal obligations and enforce our terms
• Prevent fraud and enhance security

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual necessity: Processing necessary for the performance of our contract with you (e.g., processing your rental reservation)
• Legitimate interests: Processing necessary for our legitimate business interests, provided these interests don't override your fundamental rights and freedoms
• Legal obligation: Processing necessary to comply with applicable laws and regulations
• Consent: Processing based on your specific consent (e.g., marketing communications)

4. Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service providers: Companies that provide services on our behalf, such as payment processing, IT services, and customer support
• Business partners: Trusted partners who help us provide and improve our services
• Legal authorities: Government agencies or law enforcement if required by law or to protect our rights
• Corporate transactions: Third parties in connection with a merger, acquisition, or sale of business assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our ongoing relationship with you
• Legal obligations that apply to our business
• Statutes of limitations for potential legal claims
• Our legitimate business needs

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access and receive a copy of your personal information
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie consent tool. For more information, please refer to our Cookie Policy.

9. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. When we transfer your information to other countries, we will protect it as described in this Privacy Policy and comply with applicable data protection laws regarding such transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Nordedissa Car Rentals
71 Ubi Road 1, #10-42
Oxley Bizhub
Singapore 408732
Email: [email protected]
Phone: +65 6748 5721